User Agreement Policy
User agreement
Before using our services, you are required to read the user agreement and accept all the terms and conditions.
The same are listed below for your reference:
TERMS & CONDITIONS
This page sets forth the terms and conditions under which ESKY OVERSEAS HR SERVICES https://eskyoc.com provides the information on this Website, as well as the terms and conditions governing your use of this site. By making use of this site, you shall be presumed to have agreed to the terms and conditions we have outlined below and these terms and conditions constitute your binding obligations towards ESKY OVERSEAS HR SERVICES. If you do not accept these terms and conditions, do not continue to use or access this site.
For the purpose of the User Agreement, ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website and accepted this electronic version / electronic record of the User Agreement and has allocated himself a unique identification user name (“Username” and “Password”).
USE OF SITE
Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, infirm, undischarged solvents are not eligible to use the Website.
ESKY OVERSEAS HR SERVICES grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You shall not make reservation in the name of fictitious person. You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site. You agree that you shall not take any action that imposes a burden or load on our infrastructure that ESKY OVERSEAS HR SERVICES deems in its sole discretion to be unreasonable or disproportionate to the benefits ESKY OVERSEAS HR SERVICES obtains from your use of the site. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage acts or omissions that would amount to a criminal offense or attempt to commit a criminal offense, or give rise to civil liability, or otherwise violate any law. In addition, you are prohibited from posting or transmitting any information which (a) infringes the rights of others or violates their privacy or publicity rights, (b) is protected by patent, copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (c) contains a virus, bug, worm or other harmful item or programme that may damage, detrimentally interfere with, surreptitiously intercept and/or expropriate any system, data or important information, (d) create any liability for us or cause us to lose (fully or partially) the services of our ISPs or other suppliers, or (e) is used to unlawfully collude against another person in restraint of trade or competition. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this site.
AGE & RESPONSIBILITY
If you use this site, you alone responsible for maintaining the confidentiality of your account information, username and your password/s. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of age prescribed by law to be eligible to enter into contract, and use this to create binding reciprocal legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.
ACCURACY OF INFORMATION
ESKY OVERSEAS HR SERVICES does not warrant or guarantee the accuracy or completeness of the information provided on this Website. Under no circumstances will ESKY OVERSEAS HR SERVICES be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information. The information on this Website may be changed or updated without notice. ESKY OVERSEAS HR SERVICES may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice.
CONFIDENTIALITY
Information concerning ESKY OVERSEAS HR SERVICES or any of its subsidiaries, their employees, customers, agents, suppliers, franchisees, affiliates or others on whom data is collected, stored, or processed is the property of ESKY OVERSEAS HR SERVICES and is confidential except for the necessary disclosures required by law.
COPYRIGHT POLICY
ESKY OVERSEAS HR SERVICES holds the copyright in respect of this site, and the content provided in this site, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of ESKY OVERSEAS HR SERVICES and/or its third party providers and distributors, except that you may download, display and print the materials presented on this site for your personal, non-commercial use only. You may not use any “robot,” “spider” or other automatic device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the Web pages, data or content found on this site, in any case without the prior written permission of ESKY OVERSEAS HR SERVICES. You agree that you will not transmit or otherwise transfer any Web pages, data or content found on this site to any other computer, server, Web site, or other medium for mass distribution or for use in any commercial enterprise. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices. The use of such materials on any other Web site or in any environment of network computers is prohibited.
ENFORCIBILITY OF THESE PROVISIONS
Any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in manner so as to remain consistent with the original intent of ESKY OVERSEAS HR SERVICES. Provisions not otherwise held invalid shall remain in force.
SECURITY WARNINGS
It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses, malicious codes and other items of a destructive nature. In no event will ESKY OVERSEAS HR SERVICES be liable to any party for any loss or direct, indirect, incidental, special or consequential damages caused by use of this website, or any other hyperlinked or interfaced website or due to accessing data residing on third party servers not belonging to ESKY OVERSEAS HR SERVICES.
PRODUCTS & SERVICES
Note that none of the information contained in this website should be viewed as an offer to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products ESKY OVERSEAS HR SERVICES generally offers. The products and service statements on this website are for general description purposes only. Furthermore, not all the products or services are available in every state or country. We do not own or operate any of the services hosted or available on our website. We are mere service facilitators and do not guarantee the authenticity or genuineness of the products and services of the third party, although we take all steps needed in selecting them.
ESKY OVERSEAS HR SERVICES is Tour Operator and travel and holiday organizers. We do not control or operate any airline neither do control or we own any shipping company, hotel or transport or any other facility or service mentioned on the site. We take care in selecting all the principles however but because we select them- we have no control on running them. We cannot be held responsible for any lack of service by any independent agency /airline/ transport/ hotel or any other service provider.
PROMOTIONS / OFFERS / SCHEMES
Note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions or schemes will be applicable in addition to these terms and conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions or schemes in order to be eligible to avail benefits under such offers, promotions or schemes. If you fail to make the payment by the due date and/or do not comply with all the terms and conditions of the offer, promotion or scheme you would not be entitled to receive the benefit under such offer, promotion or scheme.
HEALTH AND INSURANCE
It is advisable that the passenger acquires adequate insurance cover to secure their life health and property. It is mandatory that you purchase an Overseas Mediclaim and other Insurance Policies to cover the risk to life and property whilst on tour from the insurance company. We can also help you in getting insurance done.
You must check the accuracy and correctness of the policies and in case of any errors report the same to the Insurance Company. Please note that any claim would have to be referred by you directly to the insurance company and we are only the facilitators. Please ensure that you must carry your travel insurance policy document with you on your tour.
PROFESSIONAL ADVICE
Information provided on this site is distributed with the understanding that ESKY OVERSEAS HR SERVICES is not providing professional advice of any type. If you have a question requiring professional advice, such as question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field.
WARRANTIES
ESKY OVERSEAS HR SERVICES specifically disclaims all warranties with respect to this web site or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. ESKY OVERSEAS HR SERVICES shall not be liable for any damages resulting from the use or misuse of this site or the information on this site.
Refund and Cancellation Policy
How to Cancel
This cancellation will be confirmed offline and the refund would be credited back to the account used for booking, after deduction of applicable cancellation charges.
Cancellations & Refunds
All cancellation charges are levied on per visa, per person basis.
If you cancel your visa before an application has been made by ESKY OVERSEAS HR SERVICES on your behalf, the entire fees will be refunded to your account. No cancellation will be allowed after visa application has already been submitted by ESKY OVERSEAS HR SERVICES to the embassy.
Cancellation and Refund Policy for appointments at VFS Global and outsourcing and technology services specialists for governments and diplomatic missions worldwide
- If you have applied for a visa to a country who has outsourced it’s administrative tasks for visa collection to VFS Global or similar agencies, then the Administration Fee in case of “Rescheduling” or a “No Show” shall be governed by such agency’s own Refund and Cancellation policy.
- In case of a “No Show” at the visa collection centre on the assigned date and time, ESKY OVERSEAS HR SERVICES will only be responsible to assist the client to reschedule his or her visa appointment after the applicant pays the relevant “Rescheduling Fee”.
- This “Rescheduling Fee” would be different for different countries to which Visa is applied and the charges to the customer would also be different depending on the city and centre from where the customer is submitting his or her application.
Refund timeline
Refunds will be processed within 30-45days and will be credited to the original mode of payment.
The Company reserves the right to change temporarily or permanently, some or all of the cancellation and refund policy, with respect to any or all users, at any time without notice.
PAYMENTS
All online payments that happen for any of the products booked via www.ESKY OVERSEAS HR SERVICEStour.com site is secure. ESKY OVERSEAS HR SERVICES does not store the Credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours hence we cannot be held responsible for any misuse of credit card what so ever.
REFUND
If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.
It would take at least 45 days to process the refund (if due).
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.
ARBITRATION AND GOVERNING LAW
All legal disputes will be settled under the laws of Indian courts subject to laws of Republic of India. In the event of any dispute of whatever nature, arising under this Agreement, such dispute shall be settled through good faith negotiation among the parties. In case such dispute cannot be resolved by negotiation within 30 days such dispute shall be referred to binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act 1996. The place of arbitration shall be Mysore, India. The decision of the arbitral tribunal shall be final and binding upon the parties. In case of the dispute requiring intervention of courts, courts in Mysore alone shall have exclusive jurisdiction.
INJUNCTIVE RELIEF
You acknowledge that a violation or attempted violation of any of this User Agreement and these terms and conditions will cause such damage to ESKY OVERSEAS HR SERVICES as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that ESKY OVERSEAS HR SERVICES shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by ESKY OVERSEAS HR SERVICES in obtaining such an injunction, including, without limitation, reasonable attorney’s fees. You agree that no bond or other security shall be required in connection with such injunction.
PRIVACY POLICY
You have read the ESKY OVERSEAS HR SERVICES Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. We try to maintain the privacy of the personal information provided by you. However, it would be necessary for us to share this information with Consulates, Embassies, Airlines, Hotels and other service providers who would be providing you service during the tour. We would also be constrained to disclose such information if we receive an order of the court, a requisition from any government or statutory authority or under any law, rules or regulations, such disclosure becomes necessary. The company reserves the right to publish photographs / letters / web pictures /videos / emails taken by you during the tour and also to track usage statistics. ESKY OVERSEAS HR SERVICES prompts all its users to register online so that ESKY OVERSEAS HR SERVICES can send you updates and information on travel destinations. You consent to the use of your personal information by ESKY OVERSEAS HR SERVICES , its associate and group companies and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the ESKY OVERSEAS HR SERVICES Privacy Policy.
ESKY OVERSEAS HR SERVICES prompts all its users to register at one time. The details captured during registration are purely to provide better service in future. ESKY OVERSEAS HR SERVICES will not be sharing these details with any other third party.
TERMINATION & SEVERABILITY
ESKY OVERSEAS HR SERVICES may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not effect any right to relief to which ESKY OVERSEAS HR SERVICES and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to ESKY OVERSEAS HR SERVICES and its third party providers or distributors, as applicable. If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
SUGGESTIONS & COMMENTS
You may write to us with your suggestions at:
By email: support@eskyoc.com
For further information contact
Email Address: support@eskyoc.com
Officially WhatsApp: +91 9437428585
Customer Care: – +91 9437428585
Chief Officer
Phone: +91-9967402220
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical signatures.
I,………………………………………….. do hereby state and confirm on behalf of myself and others availing the services booked by me, that I have perused the How to Book rules, Terms and Conditions, relevant webpages, itinerary, user agreement, privacy policy and we accept and undertake to abide by the same.